Help & Support
Live Traffic NSW is the official source of all disruptions affecting travel on roads across NSW.
Owned by Transport for NSW, Live Traffic NSW provides real-time information on road incidents and changed traffic conditions to enable motorists to make informed and safe decisions when planning to travel on the NSW road network.
Transport for NSW’s Transport Management Centre (TMC) publishes information on state road incidents and traffic conditions 365 days a year, 7 days a week, 24 hours a day.
The TMC use advanced monitoring, communication and traffic management systems to:
- Monitor 18,000km of state road network
- Respond to and clear traffic incidents as quickly as possible to keep traffic flowing
- Provide up-to-date and accurate advice to motorists on changing road conditions
Information on local and regional road disruptions is provided by local councils. Councils across all local government areas in NSW are invited to publish information on Live Traffic NSW.
The information provided by the councils below varies according to their hours of operation and road monitoring capabilities.
All local and regional road entries published on Live Traffic NSW provide the contact details of the reporting council.
All state road entries are managed solely by the TMC and are listed as being ‘Reported by: Transport for NSW’.
To plan your next road trip using Live Traffic NSW enter your origin and destination locations to see three route suggestions. These route suggestions are provided by Google™. Each route suggestion shows the estimated travel time and any hazards or changed traffic conditions affecting the route. You can also choose to display Rest Areas or Traffic Cameras along the route.
Road closures
Polylines on Live Traffic are used to indicate when roads are fully closed in both directions. See the incident advice to find exclusions, such as residential access or access for 4WDs.
If a road is opened in one direction or open to light vehicles, the polyline will be removed from Live Traffic NSW. Always read the incident advice as different restrictions may apply to different vehicle types (height, width, weight, oversize and over mass). If there is no alternative or detour route specifically suggested for your vehicle type contact the Transport Management Centre on 131 700 before travelling.
Live Traffic NSW is available on Android and iOS. Visit an app store to download Live Traffic NSW to your phone or tablet.
What is the Restricted Access Vehicle (RAV) Map?
The RAV map provides the locations of road network restrictions and approved routes for the following heavy vehicle combinations:
- 4.6m high vehicles
- 19m B-doubles (over 50 tonnes)
- 23m B-doubles
- 25/26m B-doubles
Traffic Information Line: 132 701
This 24/7 hotline is a telephone service that generates text-to-speech information on traffic incidents such as vehicle accidents, road closures, major roadworks and special events.
If you have an urgent enquiry about an incident listed on Live Traffic NSW, or need help planning a trip, you can call the 24/7 ‘Traffic Info Line’ to speak to an operator.
Incident Reporting Line: 131 700
In an emergency always call Triple Zero (000).
If you need to report an incident, such as a traffic incident or breakdown, call the 24/7 Incident Reporting Line on 131 700 to speak to an operator at the Transport Management Centre (TMC).
Every year, almost 200,000 people call this dedicated line to report traffic incidents. This community involvement is highly valued by the TMC as 20% of all incident alerts on Live Traffic originate from 131 700 reports.
Did you know Live Traffic NSW is on Facebook and X? Follow us at:
Road-related feedback – To ensure your feedback reaches the correct team, use this form to provide feedback on:
- Traffic lights
- Improvements to the road network
- All other road-related suggestions
General website and app feedback – To ensure your feedback reaches the correct team, use this form to provide feedback on:
- Improving the Live Traffic NSW website
- Improving the Live Traffic NSW apps
- Technical issues and bugs with the website or apps
The information you submit is sent to a mailbox which is monitored during business hours only.
For urgent enquiries please call the Traffic Information Line at any time on 132 701.
Transport for NSW is committed to provide data to give developers exciting opportunities to create innovative solutions for customers. The Open Data Program provides public transport and live traffic data on the Open Data Hub and Developer Portal.
Data available from Live Traffic NSW includes:
- Traffic details (GeoJSON format)
- Incidents
- Road works
- Major events
- Fire
- Flood
- Alpine conditions
- Live traffic cameras (GeoJSON and JPEG format)
To access the data visit the Open Data Hub website.
Your feedback on the Live Traffic NSW data files is welcome. Please send all feedback or enquire to livetraffic@tmc.transport.nsw.gov.au about how to use the data.
We also encourage you to join the discussions on the Open Data Forum , which is for the community of data consumers interested in working with Transport for NSW's data sets and APIs. Here you will get direct access to Transport for NSW and agency staff as well as other developers, researchers and analysts of data.
Transport for NSW recognise and celebrate the diversity of Aboriginal peoples and their ongoing cultures and care of Country. We pay respect to traditional custodians and Elders past and present.
